BCA has launched a suite of new digital tools.
Major digital upgrades were announced for BCA Search, Partner Finance, MyBCA Selling and Online Proxy Bidding.
The new and improved vehicle search offers superior filtering, improved functionality and improved search results. Replacing the existing vehicle search experience, BCA listened to customer feedback to deliver a more intuitive and informative search function that helps buyers make smarter decisions, faster.
BCA’s upgraded vehicle search has a new, more eye-pleasing layout, improved visual content and initial access to key decision-making content to help buyers find the stock they need from thousands of vehicles offered every day in BCA’s online sales. The search links to new prompts on the BCA homepage to help buyers locate vehicles based on a range of pre-defined criteria, such as new listing, supplier type or rating.
The MyBCA sales platform is a new digital tool for viewing and managing the inventory that customers sell through BCA. The service tracks vehicles from their arrival at BCA remarketing centers until they are assigned for sale.
BCA’s new online Bulk Proxy Bidding feature helps buyers quickly review and modify their bids placed on stocks in BCA’s online sales program. The updated user experience makes it easier to manage bids placed with access to view full vehicle details at any time from the Manage Bids page. The new feature notifies buyers when lots will be offered for sale and offers reminder tags as sales progress, as well as advice if vehicle details are changed before the sale. BCA buyers can quickly identify suspended offers and process them online, saving time and streamlining the process.
Stuart Pearson BCA COO UK said: “These new digital tools make it even easier for customers to do business with BCA, from initial stock research and proxy auctions, to financing their purchases at auction and tracking vehicles. These tools introduce efficiencies and streamline service delivery for buyers and are easily accessible anytime through BCA Online whenever needed.
“BCA is committed to enhancing and enhancing our customers’ digital experience by delivering consistent, user-friendly service across mobile and desktop platforms. These latest upgrades help our customers control every step of their interactions with BCA, saving them time and improving the efficiency of the digital sales process. »